How often do you take a close look at your back-office data? Even if you’re running reports regularly, there might be some critical ones you’re overlooking that could unlock valuable insights to drive your business forward.
The back office is the backbone of any staffing agency, and having the right reports at your fingertips is crucial for operational and financial success. An integrated system that connects your front- and back office seamlessly allows your team to access vital information quickly, manage operations effectively, and provide exceptional service to clients and candidates.
Without transparency and clear data, your agency risks overlooking valuable insights that drive better decision-making, enhance client relationships, and boost profitability. Efficient back-office operations allow your team to focus on core activities like client service and talent acquisition.
Here are six essential reports available through Avionté’s back-office system that your agency should review regularly to ensure ongoing success. Ask yourself: Does your agency have access to this level of data? If not, you could be putting your operations at risk.
The Taxes Summary report provides an overview of the taxes calculated and withheld for employees across payroll periods. It consolidates all types of taxes, including federal, state, and local, and gives you a comprehensive view of your tax obligations.
Why It Matters:
Maintaining an accurate understanding of your agency’s tax liabilities is essential for both financial planning and compliance. This report provides a clear overview of taxes withheld and calculated across payroll runs, helping you stay on top of your obligations at the federal, state, and local levels.
How to Use This Report:
By regularly reviewing this data, you can quickly identify any discrepancies, such as miscalculations or unexpected changes in tax amounts, and address them before they lead to costly penalties or compliance violations. Having this level of insight also allows for more precise budgeting, as you’ll be able to forecast tax obligations accurately and ensure that your agency remains compliant with ever-changing tax regulations. Regularly review this report after each payroll run. Setting up alerts for any significant deviations in tax withholdings can help you proactively address potential issues before they become costly mistakes.
This report provides a detailed view of all transactions processed within a specific period. It captures essential data about payments, invoices, and employee information, allowing you to keep tabs on every financial activity.
Why It Matters:
Tracking every transaction is critical for maintaining accurate financial records and ensuring compliance. The Processed Transactions report helps you identify discrepancies, correct errors, and stay compliant with financial regulations, all while saving time and resources.
How to Use This Report:
Consistently monitoring this report will allow you to stay on top of financial activities, ensuring that everything from payments to invoices is processed correctly. Filters like branch, date, or employee allow you to drill down into specific data for a more focused analysis.
The Accrued Hours report provides details about the total hours worked by employees over a set period. It’s crucial for verifying timesheets, determining benefit eligibility, and calculating bonuses or holiday pay.
Why It Matters:
Accurate hour tracking is fundamental to ensuring fair pay and compliance with labor laws. It also helps you make informed decisions about staffing, payroll, and benefits. Additionally, using filters for specific data—such as customer names, employee names, or assignment details—allows you to quickly zero in on key information, streamlining your analysis and saving time. This makes it easier to track workforce productivity, manage overtime, and ensure that payroll calculations are precise and up to date.
How to Use This Report:
By routinely reviewing this report, you’ll not only avoid payroll errors but also ensure that employee hours are accurately recorded, which is crucial for both compliance and employee satisfaction. This proactive approach helps catch discrepancies early, reducing the risk of costly mistakes that could affect payroll processing or employee morale.
The Accounts Receivable Aging report helps you pinpoint overdue invoices, identify potential bad debts, and prioritize collection efforts. This report provides insight into outstanding accounts receivable, tracking unpaid invoices, and identifying customers who are late in making payments.
Why It Matters:
Persistent late payments can be a red flag, signaling that these clients may not be worth the continued effort and financial strain. Proactively addressing these issues allows you to negotiate better payment terms or allocate resources to more reliable clients, ultimately enhancing your agency’s financial stability and improving the quality of your client portfolio.
How to Use This Report:
Regularly reviewing this report will help you maintain a steady cash flow by identifying high-risk accounts with significantly overdue balances. By flagging clients who consistently delay payments, you can prioritize collections and decide whether it’s time to renegotiate terms or even discontinue the relationship.
The Cash Requirement report outlines the cash needed for payroll, breaking down liabilities and ensuring you have the funds necessary to meet payroll obligations.
Why It Matters:
Understanding payroll cash requirements is vital for financial planning and ensuring timely payments to employees. This report gives you a clear picture of the cash needed to cover wages, taxes, deductions, and employer contributions, allowing you to assess whether your agency has the liquidity required for each payroll cycle.
How to Use This Report:
By regularly running this report with each payroll, you can identify potential shortfalls in cash flow early on and take proactive steps to avoid disruptions—such as securing payroll funding or adjusting financial plans. It helps you prepare for unforeseen cash flow issues and ensures that payroll obligations are met without delay, protecting both employee satisfaction and operational continuity.
Last, but certainly not least, the Gross Profit might be one of the most vital to your business. This report calculates your company’s gross profit, providing insights into the revenue generated after covering costs like wages, taxes, and additional expenses.
Why It Matters:
Understanding your gross profit is crucial for evaluating your agency’s financial health and making informed business decisions. This report provides a detailed breakdown of your gross profit by including essential components such as bill amounts, wages, taxes, and additional costs.
By providing a detailed view of your earnings after covering direct expenses, this report helps you evaluate your financial performance, refine pricing strategies, and manage costs effectively. Regularly reviewing enables you to make informed decisions that boost profitability and maintain a solid financial position.
How to Use This Report:
Regularly reviewing your gross profit helps you optimize pricing, manage costs, and improve your agency’s overall profitability. By analyzing this data, you can gain insights into which areas of your business are most profitable and where there might be opportunities to improve cost management.
This knowledge enables you to make more informed decisions about pricing strategies, manage operational costs more effectively, and enhance overall profitability. Regularly reviewing your gross profit helps ensure that your business remains financially sound and competitive in the marketplace.
The back office is the backbone of your staffing agency, and ensuring transparency in this area is crucial for optimal operations. Consistently reviewing the right back-office reports can transform your agency’s performance.
By routinely examining the six critical reports outlined above, you’ll be even better equipped to make data-driven decisions that enhance service for clients and candidates, streamline financial processes, and improve your agency’s bottom line, all while maintaining tax compliance, managing cash flow, and boosting profitability.
Don’t miss the chance to fortify the core of your business—start leveraging these insights today to drive stronger operational performance tomorrow!
Want to see how a modern staffing platform can help your staffing business be more efficient? Schedule a free consultation call today.
